TradeoffTrack guide

Client Asked for Another Revision? How to Handle It

Short answer: Check whether the revision is already included in the agreement. If it is not, estimate the incremental work and decide whether to charge, trade, absorb, or decline.

Start with the original agreement

Review the proposal, SOW, contract, package description, deliverables, revision limits, meeting limits, deadlines, and anything explicitly promised.

Define the new request

Write down exactly what the client wants. Separate a clarification of an existing deliverable from a new deliverable, new responsibility, additional revision, new meeting, or deadline change.

Calculate the incremental cost

ImpactWhat to consider
LaborAdditional hours at a realistic target rate.
Direct costsTools, contractors, production, travel, or other incremental expenses.
Opportunity costPaid work you may have to postpone or turn down.
Recurring impactMonthly and annual cost if the request continues.

Choose among four responses

Charge

Price additional work when the request adds meaningful work outside the original commercial agreement.

Trade

Replace something already included rather than expanding total scope.

Absorb

Choose goodwill deliberately when the cost is small and the relationship benefit matters.

Decline

Say no when the request doesn't fit the engagement or the economics don't work.

Use TradeoffTrack to run the numbers

TradeoffTrack compares the original deal with the new request and shows the commercial impact before you decide what to say.

Get TradeoffTrack — $19